Support Hero embeds a help center right into your app or website as a widget so that users can have simplified, unrestrained access to support.
Through advanced statistics, you’ll be able to pinpoint exactly what your users search for and how they search for it.
Not only that, but Support Hero will also tell you which searches were successful and which ones failed.
What happens when you know search behavior and effectiveness? You can create better content.
And with an embedded Help Center, customers will be able to quickly and easily find the new and improved support content.
Support Hero gives you full control to customize what and where support resources appear for each feature.
A lot of customers will submit support tickets even if the answers can be found somewhere in your app.
However, Support Hero’s Smart Contact Form will force users to search your knowledge base before they submit those avoidable, time-wasting tickets.
A ton of big-time businesses are getting serious value out of Support Hero. (Support Hero was listed as one of 8 Kickass SaaS Companies from #SaaStock2017.)
Ordinarily, Support Hero’s Medium Plan costs $1,188 a year and contains:
- 3 admins
- 2 languages
- Unlimited statistics
- Unlimited content
- In-context support
- Intercom integration
- Light branding
- CSS customization
- Advanced integrations (Drift, Intercom, Freshchat, Zopim)
But, while Support Hero is gracing our store with its presence, Sumo-lings can grab lifetime access for just $49!
You’ll be sparing your support team from hours of trivial tasks for $49, which is lower than what other businesses are paying each month!